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My Terrifying Best Buy Experience

My Terrifying Best Buy Experience

So, I went into Best Buy today to have a brand-new computer (okay, 6 weeks old) replaced after speaking to customer support over the phone, and being told that it could be returned at the Best Buy where I purchased it for an exchange. They called me back as I was walking into the store, gave me the name of the rep they spoke with at the Best Buy, and said that it wasn’t going to be an issue. I…

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